Manuals / Product Thinking / Ch 8

C · InfluenceAdvanced30 min read

8. Influence without authority

Product Thinking · 36 pages source format

Bring evidence, options, and user pain — not “I think.” QA and ICs can shape product by framing risk and opportunity clearly.

What you'll learn

  • Evidence packs
  • Option framing
  • Saying no constructively

Options, not blockers

“We can’t” loses. “Here are three paths with risk” wins.

Do this now

Turn one complaint into a 3-option memo with recommendation.

Clear?

Checklist