Manuals / Emotional Intelligence / Ch 5

B · OthersIntermediate35 min read

5. Relationship management

Emotional Intelligence · 32 pages source format

Feedback, appreciation, boundaries. Influence with clarity and respect — not manipulation.

What you'll learn

  • Appreciation specificity
  • Boundary scripts
  • Repair after rupture

Specific appreciation

Name the behavior and impact.

Do this now

Send one specific thank-you this week.

Clear?

Boundary script

“I can do X by Thursday; Y needs to move or we cut scope.”

Do this now

Write and use one boundary script in a real thread.

Clear?

Checklist