Manuals / Conflict & Collaboration / Ch 7

C · RecoverAdvanced30 min read

7. Repair & mediation lite

Conflict & Collaboration · 32 pages source format

When trust dents: acknowledge, own your part, ask what good looks like next. Sometimes bring a facilitator.

What you'll learn

  • Repair steps
  • When to escalate
  • Facilitator use

Repair script

Do this now

Write (and ideally deliver) a repair message for a past dent.

Clear?

Checklist