Manuals / Conflict & Collaboration / Ch 5

B · TalkIntermediate35 min read

5. Cross-functional collaboration

Conflict & Collaboration · 32 pages source format

Shared goals, explicit interfaces, working agreements. QA ↔ Eng ↔ Design friction is usually unclear ownership.

What you'll learn

  • Working agreements
  • Decision rights
  • Joint rituals

Working agreement draft

Response times, how we disagree, where decisions live.

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Draft 5 bullets with one partner function. Get a +1.

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Checklist