Manuals / Conflict & Collaboration / Ch 1

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1. How to use this path

Conflict & Collaboration · 32 pages source format

Healthy conflict is about ideas and tradeoffs. Personal attacks are out. Pick one live tension at work as your practice case (keep names careful in notes).

What you'll learn

  • Case tension
  • Safety

Name the tension

What decision is stuck? Who are the parties? What’s at stake?

Do this now

Write a neutral paragraph describing the conflict.

Clear?

Checklist