BuildBeginner40 min read
2. Usability in an afternoon
Basic UX Research Methods · 12 pages source format
5 users, same tasks, think-aloud. You’re hunting friction, not validating your ego.
What you'll learn
- Tasks
- Think-aloud
Task scripts
Give a goal, not clicks: “Find the refund policy and start a request.” Note where they stall.
Do this now
Draft 3 tasks for a 20-minute test.
Pro tip. Recruit people like your users — coworkers who built it don’t count.
Clear?