B · ConversationsIntermediate35 min read
4. Feedback with SBI
Communication · 36 pages source format
Situation, Behavior, Impact — then a clear request. Curiosity before judgment. Feedback is a gift when specific.
What you'll learn
- SBI framework
- Receiving feedback
- Timing
Write 2 SBI notes
One positive, one constructive. Behavior + impact + request.
Do this now
Draft both. Read aloud — does it sound human?
Clear?
Receive without defending
"Thank you. Tell me more." Pause before explaining.
Do this now
Next feedback you receive: listen fully, ask one clarifying question.
Clear?