Manuals / Communication / Ch 3

A · WritingBeginner30 min read

3. Async communication: Slack, email, docs

Communication · 36 pages source format

Async is default in remote teams. Write self-contained messages. Use threads. Link to docs, not walls of text.

What you'll learn

  • Self-contained messages
  • Threading
  • Doc-first culture

Self-contained rule

Reader should not need 5 prior messages to understand yours.

Do this now

Fix one reply that assumes too much context.

Clear?

Doc vs message

If it takes >10 sentences, write a doc and link it.

Do this now

Convert one long Slack thread into a one-page doc.

Clear?

Checklist