A · CraftIntermediate30 min read
4. Severity vs priority
Bug Reporting & Advocacy · 36 pages source format
Severity = impact on users/system. Priority = order of work. You recommend; product/eng own priority.
What you'll learn
- Scales
- User impact stories
- Avoiding P0 spam
Impact narrative
Who is hurt, how often, workarounds, blast radius.
- Sev-1 — blocker / data loss / security / no workaround
- Sev-2 — major feature broken, limited workaround
- Sev-3 — partial / annoying / edge
- Sev-4 — cosmetic / polish
Do this now
Write severity rationale for 3 bugs in two sentences each.
Clear?