A · TicketsIntermediate30 min read
4. Bugs vs stories vs chores
Work Tracking · 36 pages source format
Story = user value. Bug = broken expectation. Chore/task = maintenance. Mislabeling warps metrics and priority.
What you'll learn
- Type heuristics
- When a bug is a story
- Tech debt tickets
Sorting hat
“Never built” usually isn’t a bug. “Used to work” usually is.
- Bug — unintended behavior vs documented/prior behavior
- Story — new or changed user-facing value
- Chore — refactor, dependency bump, CI flake fix
Do this now
Sort 10 recent tickets into bug/story/chore. Fix 2 mislabels.
Clear?