B · EvaluateIntermediate50 min read
5. Lightweight usability testing
UI/UX Foundations · 52 pages source format
3–5 users find most glaring issues. Task-based, think-aloud optional, you stay quiet. Notes → prioritized changes.
What you'll learn
- Test script
- Recruiting lite
- Note-taking
- Synthesis → backlog
Write test script
Welcome, tasks (3 max), post questions. No leading questions.
Task 1: You want to [job]. Start from home. Talk aloud.
Task 2: Handle [error scenario].
Post: What was confusing? What would you change?Do this now
Script with 2 tasks for your subject app flow.
Clear?
Run 3 sessions
15 minutes each. Screen record if permitted. Same tasks for all.
Do this now
Complete 3 tests. Capture quotes verbatim.
Pro tip. You’re testing the design, not the person.
Clear?
Affinity lite
Group observations: confusion, delight, blocker. Count frequency.
Do this now
Sticky notes by theme. Top 3 issues become redesign backlog.
Clear?